What owners said after the visit
Rated 4.4 out of 5 across all 60 reviews published on this site.
Every entry is one owner describing one visit: what the cabinet was doing, what was found once the panel came off, and how the call ended. They are published with a first name and a last initial, which is as much as anyone agreed to have sitting on a public page.
Which reviews are on this page?
The 22 below are the ones no other page on this site is already showing, newest first. The other 38 are printed where they are most use: beside the fault they describe on the repair pages, and on the block page for the street the visit was made on. Between them, every entry in the pool is printed in full somewhere on this site.
How is the number worked out?
The 4.4 is the plain arithmetic mean of all 60 reviews in the pool — not carried over from anywhere else, and not an average of a set that is hidden from you. The stars fall like this:
| Rating | Stars | Reviews |
|---|---|---|
| 5 star | 30 | |
| 4 star | 24 | |
| 3 star | 6 |
Nothing is held back for reading badly. The four-star notes are mostly a part that had to be ordered or a second visit; the three-star ones are about waiting, and about an appointment window that was wider than it should have been. Those are the ones worth reading first, because they describe what happens when a job does not run cleanly.
What can a review here not tell you?
What your repair will cost. The $80 diagnostic is flat; everything after it depends on what the readings find and is put in writing before any work starts — the bands are on pricing. It cannot tell you whether your cabinet is worth repairing either. That is a readings-and-parts question, answered on the day with the model and serial plate in front of us.
Seawall Refrigeration works Sub-Zero refrigeration only, out of Jacksonville Beach and roughly 25 miles around it. If your fault sounds like one below, the number is on the contact page.